Privacy policy



Information about the website owner

CQB STORE, SL CIF B16886103 with address at Puerto de Guadarrama, 10, 28935 Móstoles (Madrid) and communications email x-madrid@cqbplus.com .



Data Protection Officer

The owner is responsible for the personal data that is collected through the navigation and use of this website in accordance with the requirements established by REGULATION (EU) 2016/679 regarding the protection of data of natural persons as well as in accordance with Law 34/2002 of July 11 on Information Society and Commerce Services Electronic (LSSI-CE). By using this website we understand that you have read and understood the information displayed in relation to the processing of your personal data.


Data protection policy

The controller applies the principle of active responsibility in the processing of personal data, maintaining constant updating and promoting continuous improvement of the data protection system in accordance with the applicable legal requirements. guaranteeing in any case:

· Respect for the fundamental freedoms and rights of natural persons
· That the data is processed in a lawful, fair and transparent manner
· That the data processed are accurate, adequate, relevant and limited in relation to the purposes for which they are collected
· That the purposes for which they are collected are explicit and legitimate and that they are not treated in a manner incompatible with said purposes

The purpose of this document is to inform users about what we do with their personal data, how it is collected, what they are used for, the rights that assist them as well as all the necessary legal information established by the current regulations.


Data collected, purpose and legality

The personal data processed are those provided by users through the forms available on this website and are the minimum requirements to be able to:

· send you information about our products / services
· answer queries
· process orders, as well as be able to prepare the corresponding invoices, report on the status of the orders, address complaints and any other management derived from the provision of the service carried out through this site web.

These purposes are based on legal principles of data processing collected by regulations in force: for the execution of a contract or the provision of a service to users, for the fulfillment of legal obligations, for legitimate interest and with the consent of users.


Web forms

The personal data collected through the contact web form is used to answer any query. that the user performs through it.

The personal data collected in the order form is intended to process the data necessary to the correct management of your orders.

The processing of data is legitimized by the consent that you give us by expressly accepting the treatment conditions informed through this privacy policy.


Data recipients

Personal data obtained through web forms are recorded and kept on media. electronic devices controlled and supervised by the person responsible for the treatment.
Your personal data will not be communicated to third parties, with the exception that said data communication is protected in a legal obligation or when it is necessary for the correct provision of the service or the execution of the contract. communicate your data to third parties to be able to make payment (payment gateways), as well as manage deliveries of the products (carriers) covered by said transfer in the needs of the service.

Payment through other payment gateways: we recommend the user read the privacy policy to understand how handles personal information, for example:

Redsys Processing Services, S.L. (“Redsys”), with address in Madrid, street Francisco Sancha, number 12, and with C.I.F. number B-85955367, which fully complies with current legislation on data protection of personal nature and with the confidentiality commitments inherent to their activity. Redsys has adopted the measures techniques necessary to maintain the required level of security. You can see their privacy policy at:

https://pagosonline.redsys.es/documents/politics- privacy-web-electronic-commerce.pdf

For cases in which the communication of data to third parties is not covered by the legal bases established in the previous section, the communication of data to other recipients will only be carried out if the user has given their express consent.

Strict criteria are maintained for the selection of treatment managers and the contractual commitment with each one of them to comply and enforce the established obligations regarding data protection.

In the event that there are international data transfers, CQB STORE, SL will guarantee that the transfer of your personal data is done in accordance with applicable privacy laws and, in particular, that apply the necessary contractual, technical and organizational measures, such as standard contractual clauses approved by the European Commission.

You can obtain more information about the processing of personal data of our organization by requesting it at the email x-madrid@cqbplus.com or accessing through the following link:

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https://www.accesousuario.com/protecciondedatos/rgpd/informacion_consentimientoAPI.php?codEmpresa=79121

Technical and organizational data protection measures

The supports have the necessary technical and organizational measures that guarantee confidentiality and conservation of personal data obtained through the website.

The personal data collected from the website is processed using the HTML protocol with a valid SSL certificate.

The personnel involved in data processing operations: access, editing, deletion, etc. are trained to This, trained and committed to this data protection policy.


Data retention

The personal data obtained through the contact form will be kept for the necessary time. to respond to the request/query made.

The personal data obtained through the order form will be kept as long as there is a contractual and/or commercial relationship with you or while you do not exercise your right of deletion, cancellation and/or limitation of the processing of your data.

Once the contractual relationship has expired, we will keep the information duly blocked, without giving it any use, while may be necessary for the exercise or defense of claims or some type of liability may arise. judicial, legal or contractual of its treatment, which must be attended to and for which its recovery.

If you have expressly accepted the sending of commercial information, we will keep your contact information until that you inform us of your decision to cancel said commercial shipments.


Information on the existence of automated decisions (including the preparation of profiles)

We do not normally make automatic decisions, but when we do we will make it clear that such decisions are being made. of decision. However, CQB STORE, SL CIF B16886103 includes several sections dedicated to the personalization of services in order to show personalized advertising when entering your website and also to send personalized communications.

CQB STORE, SL CIF B16886103 recognizes the possibility of creating profiles to improve its product offering o personalize the sending of commercial offers or provide more personalized treatment to the client.


Opposition to data being processed for advertising purposes

If you gave your consent for your data to be used for advertising purposes and you do not wish to continue receiving advertising, you can revoke the consent given at any time and by sending an email email to the email of the person in charge x-madrid@cqbplus.com.


Changes to the Privacy Policy

We may modify the information contained in this Privacy and Cookies Policy when we deem it necessary. convenient. If we do so, we will notify you in different ways through the Platform (for example, through a banner, a pop-up or a push notification), or we will even communicate it to your email address email when the change in question is significant to your privacy, so that you can review the changes, evaluate them and, where appropriate, oppose or unsubscribe from any service or functionality. In any case, you We suggest that you review this Privacy and Cookies Policy from time to time in case there are minor changes or we introduce some interactive improvement.



Legal notice



Intellectual and industrial property

The design of the portal and its source codes, as well as the logos, brands and other distinctive signs that appear in the same belong to (CQB STORE, SL) and are protected by the corresponding intellectual property rights and industrial.


Responsibility of content

CQB STORE, SL CIF B16886103 is not responsible for the legality of other third-party websites from which you may access the portal. Nor is it responsible for the legality of other third-party websites that may be linked. or linked from this portal.

CQB STORE, SL CIF B16886103 will not be responsible for the use that third parties make of the information published on the portal. nor of the damages suffered or economic losses that, directly or indirectly, produce or may produce economic, material or data damages caused by the use of said information.


Content playback

By virtue of the provisions of the Intellectual Property Law, the reproduction, distribution and public communication of all or part of the contents of this website, for purposes commercials on any medium, and by any technical means, without the authorization of CQB STORE, SL.


Applicable law

CQB STORE, SL CIF B16886103 reserves the right to file any civil or criminal actions it deems necessary. for improper use of the website and contents, or for failure to comply with these conditions.

The relationship between the user and CQB STORE, SL CIF B16886103 will be governed by the regulations in force and applicable in the national territory. If any controversy arises in relation to the interpretation and/or application of these conditions, the parties will submit conflicts to ordinary jurisdiction, submitting to the Judges and Courts that correspond in accordance with Law.

We also inform you that you have a free and extrajudicial dispute resolution procedure available. accessible to all citizens, it is the online dispute resolution platform of the European Union, accessible through the following link:

https://ec.europa.eu/consumers/odr/main/?event=main .home2.show.


Cookies

In the case of using “cookie” technology on the website, there is a specific section that informs you about your existence as well as its use policy. See the “cookie policy” section.

Otherwise, navigation cookies are not used.


Personal data of minors

This website is not directed at underage users. If you are a minor, please do not attempt to register as a user. If we discover that we have mistakenly obtained personal information from a minor, we will delete that information as soon as possible.




Exercise of data protection rights

In accordance with the rights conferred by current regulations regarding the protection of personal data, The user may exercise the rights of access, rectification, limitation of processing, deletion, portability and opposition to the processing of your data by directing your request to the indicated postal address or email x-madrid@cqbplus.com.

To exercise your rights you must identify yourself by presenting your ID.

For any claim you can contact the same email address indicated. You can also contact the Agency Spanish Data Protection Agency: www.aepd.es